Returns & Exchanges

At Cosmetics Online IE, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, you can return unopened and unused products within 30 days of delivery for a full refund.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original packaging, unopened, and unused to comply with our strict hygiene standards for beauty products.

• 2.
  Contact Support

  Email our Dublin-based support team with your order number and the list of items you wish to return to receive your unique return authorization code.

• 3.
  Secure Packaging

  Carefully pack your items to prevent damage during transit and include a note with your order number inside the parcel.

• 4.
  Post Your Return

  Send your package via An Post or your preferred courier to our returns center; once received and inspected, we will process your refund within 5-7 business days.